This Privacy Policy explains how PawBets, operated by Win Top Ltd, collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to players residing in the United Kingdom. By creating an account and using our services, you agree to the handling of your information as described below.

What We Collect and Why

When you register an account with us, we collect personal information including your full name, date of birth, email address, and residential address. This information is required to verify your identity, confirm you meet the minimum age requirement, and comply with our obligations under applicable licensing and anti-money laundering standards. During transaction processing, we also collect payment-related details such as the method used and transaction amounts. We do not store full card numbers on our servers; payment data is handled through secure third-party gateways.

We may also collect technical data during your sessions on our web platform, including your IP address, browser type, device type, and session activity logs. This information helps us maintain the security and stability of the platform, detect unusual behaviour, and ensure that our services function correctly across different browsers and devices.

How We Protect and Share Your Data

Your data is protected using 256-bit SSL encryption during transmission, and all stored information is held on secure servers with restricted internal access. Only staff members who require access to fulfil their specific role are permitted to view personal data, and those individuals are bound by confidentiality obligations.

We do not sell your personal data to third parties. However, there are limited circumstances in which we may share your information with external parties. These include identity verification services used to confirm your identity during registration or at any point required by our compliance procedures, payment processors who facilitate deposits and withdrawals, and regulatory or law enforcement authorities where we are legally required to disclose information. Any third party we work with is required to handle your data securely and in accordance with applicable data protection standards.

We retain your personal data for as long as your account remains active. Following account closure or a period of inactivity, we retain your data for the period required by our licensing obligations and applicable law. Once that retention period has passed, your data is securely deleted or anonymised.

You have the right to request access to the personal data we hold about you, to ask us to correct any inaccuracies, or to request the removal of your data where we are not legally required to retain it. To exercise any of these rights, please contact our support team through the channels available on our web platform. We will respond to your request within a reasonable timeframe and in accordance with our obligations.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will notify you through our platform or by email to the address registered on your account. We encourage you to review this page periodically to stay informed about how we handle your data.